Burned Breadsticks

Burned Breadsticks

Last night I ordered pizza. Pizza from a reputable, national franchise. I’m not naming names. This isn’t about shaming and calling out. It’s about a learning experience. For you. For me. After I returned home from picking up the pizza, I dove into my box of breadsticks like a savage beast who hadn’t eaten in […]

Five Lessons Learned From Two Customer Service Fails

Five Lessons Learned From Two Customer Service Fails

These days, as sad yet true as it is, I enter into my customer service experiences with other businesses anticipating misery. Some will say that’s a negative mindset. I can’t argue that. Others might warn that in doing so, I’m creating a self-fulfilling prophesy. Perhaps. Then there’s the rest of you. Who feel exactly the […]

Debunking The Myth Of Delivering Voice Overs Too Quick

Debunking The Myth Of Delivering Voice Overs Too Quick

Let me just go ahead and debunk a myth that’s been out there for a long time and I simply don’t believe has any truth to it. Some will agree. Some will disagree. Some will breathe a sigh of relief and maybe even re-evaluate the way they do business. The Myth of Quick Delivery The […]

Your Voice; Their Voice Over

Your Voice; Their Voice Over

One day you wake up and decide you want to paint your house. More than just a safe and easy, neutral colour palette throughout, you want to have an accent wall in each room. A BIG BOLD accent wall in each room. Bright colours. Yellow. Purple. Blue. Red. Green. Orange. You sift through a bunch […]

Why I Deliver Voice Overs Fast

Why I Deliver Voice Overs Fast

I had an interesting conversation with a fellow voice actor recently. It seems they were quite perturbed with my voice over turnaround times. It’s no secret I always try and deliver in 24 hours or less, but in most cases same day within a few hours. Obviously there are exceptions to every rule, like when […]

Are You Giving Everything?

Are You Giving Everything?

When a client thanks me for doing a great job, I’m appreciative. After all, I strive to provide exceptional service to all of my clients. I believe they deserve nothing less. When a client follows up their thank you with, “we’ve worked with other voice actors that just don’t put in the effort,” that makes […]